Returns & Exchanges
At Goonzquad, we want to ensure you are completely satisfied with your gear. If your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn and unwashed apparel.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place the items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.