Frequently Asked Questions
Everything you need to know about your Goonzquad gear.
When will my order ship?
Most orders are processed within 3-5 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a refund.
Do you ship internationally?
Yes, we ship our apparel worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
How do I know which size to order?
We provide a detailed size chart on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of purchase if you need to make changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.